Verify Insurance for Rehab in San Antonio
You can verify your insurance for rehab in San Antonio by calling our admissions team at 210-334-0098. We'll contact your insurance company, check your benefits for outpatient addiction and mental health treatment, and get back to you with the details before you decide on next steps in our admissions process.
What happens when you ask us to verify your insurance
Verifying your benefits starts with one phone call. Here's what happens next.
You call us
Call 210-334-0098 and let us know you'd like to verify your insurance.
We check your benefits
Our admissions team contacts your insurance company to learn what your plan includes for outpatient treatment.
We talk it through
We'll explain what we learned in plain language, including costs your plan says you may be responsible for.
You complete a pre-screening
If you'd like to move forward, you'll do a pre-screening with our clinical team by phone or in person.
You start care
Once everything's clear, we'll help you schedule your first day.
Your full name and date of birth
Your insurance company's name
Your member ID and group number (both are on your insurance card)
The best phone number or email to reach you
The type of care you're asking about, if you know it (PHP, IOP, or mental health care)
If someone else holds the policy, such as a spouse or parent, their name and date of birth help too.
Insurance plans we work with
We work with many Texas health plans, including the carriers below. Every plan is different, though. Seeing your carrier here doesn't mean your specific plan covers your care. We'll check your exact plan before we talk about coverage or network status.
Find your insurance carrier
Blue Cross and Blue Shield of Texas
TRICARE East and TriWest have their own eligibility and authorization rules. Our admissions team confirms them with you directly before care begins.
Call us anyway. We'll check what your plan includes. If you don't have insurance, or your plan won't cover everything, ask us about self-pay and payment plan options.
What we check when we verify your benefits
Network status
Whether we're in or out of network for your plan can change what you pay.
Deductible
How much you've already paid toward it this year, and how much is left.
Copay or coinsurance
What you may owe per visit or as a percentage after your deductible.
Prior authorization
Some plans need to approve PHP or IOP before you start.
Visit or day limits
Some plans cap how many sessions or days they'll cover.
Out-of-network benefits
Whether your plan pays anything outside its network, and what you might owe.
We can't confirm coverage or costs until your insurance company confirms your plan details. Your insurer's answer is what counts, and we'll walk you through it.
Outpatient programs we verify benefits for
Coverage and authorization rules can differ by level of care, so we check the specific outpatient programs you're considering. Your pre-screening and clinical assessment guide which program fits.
Why people verify their benefits with us
We're local
Our clinic is in the Castle Hills area of San Antonio, and you'll talk with our own admissions team.
Families are part of it
We host a family group every Tuesday from 6:00 to 7:30 PM, in person and online.
Care that fits your schedule
Day and evening IOP groups let many people keep working or going to school.
Want to know who you'll be working with? Meet our team or learn more about New Day Recovery.
Our San Antonio location
Frequently asked questions
Ready when you are
One free phone call is all it takes to find out what your plan includes.
Verify my benefitsMedical & Legal Disclaimer
The information on this page is for general education and isn't medical, legal, or financial advice. Insurance benefits vary by plan, and coverage is confirmed only by your insurance company. Talk with a qualified healthcare provider about your situation. If you're in crisis, call or text 988 or call 911.